January 20, 2024

Personalised Care Redefined at For Better Skin Clinic

We recently concluded a transformative Customer Service Excellence Training program at For Better Skin Clinic in Athens, tailored specifically for the clinic’s dedicated team. This specialised training was designed to elevate every aspect of the client experience, focusing on the art and science of customer service within the aesthetic industry. For Better Skin Clinic is known for its commitment to quality and client satisfaction, and through this program, the team has gained valuable skills to exceed expectations and build meaningful connections with each client.

Our Focus

One of the core focuses of the training was personalisation – understanding and responding to each client’s unique preferences, needs, and concerns. In the aesthetic field, personalisation is key to creating a comforting, trusting relationship, and we guided the clinic’s team in techniques to make every client feel valued and understood. From remembering individual treatment preferences to anticipating potential questions or concerns, the training empowered staff to tailor their approach, ensuring each client feels seen, supported, and special.

At For Better Skin Clinic, this personalised attention is what sets the experience apart and enhances the overall quality of care.

It was an advanced and dense workshop focused on our needs.

 

– Foteini Bageorgou | Dermatologist & Clinic Owner

Our Practical Strategies

From understanding the unique needs of aesthetic clients to mastering the nuances of empathetic communication, the training offered practical strategies for enhancing every client interaction.

At Marked By Luxury, we believe that a personalised, welcoming approach is essential to creating an atmosphere of trust and excellence in aesthetic services, and For Better Skin Clinic shares this vision wholeheartedly. Together, we’re redefining the standards of customer service in aesthetics, making each visit a premium, memorable experience.